Designated person(s) responsible for the operation's food safety program and ensuring pet safety.
Maintains food safety specifications for suppliers and all incoming products, ingredients, and materials are evaluated against the criteria.
Established and validated cleaning procedures to ensure that all parts of the facility and equipment are cleaned and/or sanitized on a defined schedule.
Outlined procedure for product tracking that enables the trace-back and trace-forward of supplies. This is critical in the event of a safety or quality incident.
Contains documented recall program including procedures, recall team roles and contact details, external contact listing, requirement for recall effectiveness checks, explanation of different recall classes, and handling of recalled product.
The final product is produced in a country with strict manufacturing regulations and food safety standards.
These include the United States, Canada, New Zealand, and European regions.
Documented procedure for dealing with customer food safety complaints/feedback. Maintains records of complaints/feedback, company responses, and corrective actions.
